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Delivery Policy

1. Our deliverycharges are may differ from several kinds of items.

a. For Normal DriedFood - RM7.00 (1kg-5kg) within West Malaysia and RM16.00 (1kg-5kg) for EastMalaysia.

b. For Frozen Food- RM35 within West Malaysia


Our Courier partnerwould usually successfully deliver the parcel within 2 – 5 working days fromthe date of shipment (Our daily shipment schedule is from Monday-Friday daily.No shipment on every Saturday, Sunday and National public holidays).

Delivery TrackingNumbers will be provided to all orders upon shipment for self-trackingpurposes.

2. In the event ofdelay on the delivery, we would recommend for self-collection at thedesignation deporting branch of our delivery partner to avoid effects on theproduct quality. Affected customers may also contact our customer servicerepresentative for more info.
We do not assume responsibility or authority for the operations of our deliverypartner. Your kind understanding is much appreciated.

3. Actual product may differ from the photos published on all JOMSHOP ONLINEmarketing channels (including JOMSHOP Facebook Shop and www.jomshop.online).Each item is unique and will not have identical appearance or texture. Yourkind understanding is much appreciated.